Join our team of talented and dedicated professionals!
Seven Valleys Health Coalition is an equal opportunity employer and prohibit discrimination against applicants and employees on the basis of race, color, creed, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, veteran status or any other legally protected status. Our comprehensive benefits package includes health, dental, paid holidays, vacation and sick leave, retirement plan, and more!
Current Openings
Social care navigator - part time
Position Title: Social Care Navigator
Reports To: SVHC Assistant Director
Employment Type: Part-time (24 hours/week)
Compensation: $19.50 - $21 per hour
Benefits: Flexible Paid Time Off (PTO)
Location: on-site in Cortland office with some hybrid work available.
The application deadline is Friday, October 31, 2025.
Position Overview
Seven Valleys Health Coalition (SVHC) is seeking a detail-oriented and collaborative Social Care Navigator to join our team. This part-time position will support SVHC’s role in the regional social care networks as part of the 1115 Medicaid Waiver.
This position's primary role will be conducting screening and eligibility assessments. Depending on eligibility and need, Members may be referred to Social Care Network programs or to other local, state, and federal programs. In addition to Medicaid screening and navigation, this position works with other social supports program staff to strategically plan and implement SVHC programs
The ideal candidate will have some background in case management, customer service, or project management, experience working with individuals from diverse backgrounds, strong written and verbal communication skills, and be extremely organized.
Primary Responsibilities
Screening and navigation – 85%
Conduct comprehensive screenings and eligibility assessments with Medicaid members to identify social needs impacting their health.
Adhere to all requirements as outlined by the regional SCN’s operations manual, as well as state guidelines regarding the NYS 1115 Medicaid Waiver.
Manage incoming referrals, coordinating with healthcare providers, and tracking progress of referrals.
Advocate for clients to access necessary services and resolve barriers to care.
Connect members with HRSN services, including SVHC programs.
Build relationships with community partners to ensure access to a wide range of social services.
Maintain detailed records of client interactions, documenting progress, and generating reports on service utilization.
Stay up to date with Medicaid related funding, 1115 waiver requirements, and other policy changes.
Maintain and adhere to all confidentiality requirements.
Complete all training requirements for the Unite Us platform and waiver compliance.
Other – 15%
Attend all staff and supervisor 1:1 meetings.
Participate in outreach and networking efforts as directed by Executive Director.
Other duties as assigned by the Executive Director.
Qualifications
Bachelor's degree in a related field required
Experience with case management or social care needs coordination preferred
Strong computer skills and proficiency in Microsoft Office and Google Suite
Excellent organizational and clerical experience
Effective communication skills, both written and verbal
Customer service experience with a focus on phone etiquette
Experience with data entry, filing, and calendar management
Bilingual candidates are encouraged to apply
Join Our Team
If you're looking to make a meaningful impact in your community while working in a dynamic and supportive environment, we encourage you to apply. At SVHC, we value creativity, collaboration, and a strong commitment to public health.
To apply, please send a cover letter and resume to Anna Wells, SVHC Assistant Director – anna@sevenvalleyshealth.org
