Join our team of talented and dedicated professionals!
Seven Valleys Health Coalition is an equal opportunity employer and prohibit discrimination against applicants and employees on the basis of race, color, creed, religion, national origin, age, sex, gender identity, sexual orientation, disability, marital status, veteran status or any other legally protected status. Our comprehensive benefits package includes health, dental, paid holidays, flexible paid time off, retirement plan, and more!
Current Openings
Social care navigator - Full time
Position Title: Social Care Navigator
Reports To: SVHC Assistant Director
Employment Type: Full-time (40 hours/week)
Compensation: $21 per hour
Benefits: Flexible Paid Time Off (PTO), health and dental insurance
Location: On-site in Cortland office with some hybrid work available. Occasional evening and weekend availability required.
Position Overview
Seven Valleys Health Coalition (SVHC) is seeking a detail-oriented and collaborative Social Care Navigator to join our team. This full-time position will support SVHC’s role in the regional social care networks as part of the 1115 Medicaid Waiver.
This position's primary roles will be 1) conducting client screening and navigation services, 2) supporting the coordination of nutrition services, and 3) supporting the coordination of transportation services as part of the 1115 Medicaid Waiver. In addition, this position works with other social supports program staff to strategically plan and implement SVHC programs.
The ideal candidate will have some background in case management, customer service, or project management; experience working with individuals from diverse backgrounds; strong written and verbal communication skills, especially communication on the phone; and be extremely organized.
Primary Responsibilities
Nutrition Service Coordination – 40%
Receive Medicaid Member nutrition referrals or direct inquiries, establishing connection and rapport with clients.
Communicate with clients on dietary needs using standard intake form.
Coordinate with external distributor on weekly basis to verify clients receiving food boxes.
Develop the internal systems and workflow for food box coordination.
Coordinate invoice processing for nutrition service billing.
Screening and navigation – 25%
Conduct comprehensive screenings and eligibility assessments with Medicaid members to identify social needs impacting their health.
Adhere to all requirements as outlined by the regional SCN’s operations manual, as well as state guidelines regarding the NYS 1115 Medicaid Waiver.
Manage incoming referrals, coordinating with healthcare providers, and tracking progress of referrals.
Advocate for clients to access necessary services and resolve barriers to care.
Connect members with HRSN services, including SVHC programs.
Build relationships with community partners to ensure access to a wide range of social services.
Maintain detailed records of client interactions, documenting progress, and generating reports on service utilization.
Stay up to date with Medicaid related funding, 1115 waiver requirements, and other policy changes.
Maintain and adhere to all confidentiality requirements.
Complete all training requirements for the Unite Us platform and waiver compliance.
Transportation Coordination – 25%
Receive Medicaid Member transportation referrals or direct inquiries, establishing connection and rapport with clients. Gain an understanding of client needs and how to support them, depending on eligibility and services available.
Build relationships with community partners to ensure access to a wide range of transportation social services.
Develop the internal systems and workflow for transportation services.
Ensure transportation referrals are completed and documented for waiver requirements and guidelines.
Oversee the coordinating of transportation service billing.
Other – 10%
Attend all staff and supervisor 1:1 meetings.
Participate in outreach and networking efforts as directed by Executive Director.
Other duties as assigned by the Executive Director.
Qualifications
Bachelor's degree in a related field required
Experience with case management or social care needs coordination preferred
Strong computer skills and proficiency in Microsoft Office
Excellent organizational and clerical experience
Effective communication skills, both written and verbal
Customer service experience with a focus on phone etiquette
Experience with data entry and/or invoicing
Bilingual candidates are encouraged to apply
Join Our Team!
If you're looking to make a meaningful impact in your community while working in a dynamic and supportive environment, we encourage you to apply. At SVHC, we value collaboration and a strong commitment to public health. To apply, email a cover letter and resume to Carol Costell Corbin, SVHC Assistant Director, at carol@sevenvalleyshealth.org.
Community Health Coordinator - full time
Reports To: Program Manager
Employment Type: Full-time (40 hours/week)
Compensation: $23 per hour
Benefits: Flexible Paid Time Off (PTO), health and dental insurance available
Location: on-site in Cortland office with some hybrid work available. Occasional evening and weekend availability required.
Position Overview
Seven Valleys Health Coalition (SVHC) is seeking a collaborative Community Health Coordinator to join our team. This full-time position will support the implementation of the Creating Healthy Schools and Communities (CHSC) initiative and additional community health education outreach. The position will primarily focus on implementing strategies related to nutrition and oral health, working in collaboration with area school districts, early education programs, health organizations, and other community stakeholders.
The ideal candidate will have a background in community health or a related field; experience bringing together diverse groups of stakeholders; strong verbal and written communication; experience in community outreach or event coordination; and experience with policy change and implementation.
Duties and Responsibilities
Nutrition – 75%
Nutrition Strategy Leadership
Lead implementation of Creating Healthy Schools and Communities strategies focused on nutrition, including food service, nutrition guidelines and fruit and vegetable programs.
Collaborate with area school districts, early childhood education centers, county health department, and community organizations to assess community food environments, existing programs, policies, needs, barriers, and opportunities.
Support communities and organizations in identifying priorities and developing action plans, which may include development and maintenance of a community learning garden.
Research and share evidence-based nutrition practices, policies, guidelines, and resources.
Collaborate with community partners to support breastfeeding and human milk feeding policies.
Communications and Community Engagement
Develop and coordinate nutrition-related communication materials and messages.
Draft social media content, newsletters, press releases, success stories, and other outreach materials.
Support communication with community partners and stakeholders.
Assist with public presentations, community forums, and stakeholder meetings.
Data, Documentation, and Grant Support
Maintain accurate records of project activities, partners, programs, participants, and outcomes.
Monitor progress toward CHSC nutrition goals and performance measures.
Collect and organize data needed for grant reporting and evaluation.
Work closely with the CHSC Project Lead to coordinate implementation across all CHSC strategies.
Oral Health Education – 10%
Collaborate with the NYS Dental Association and area schools on the creation and delivery of oral health education to elementary students.
Maintain SVHC’s oral health education materials and supplies, including toothbrushes, paste, etc.
Coordinate the appearance of SVHC’s oral health mascots, Mighty Molar and Murray the Toothbrush, at community events such as the Dairy Parade, Trunk or Treat, and Community Beach Party, serving as the mascot when needed.
Seek out new opportunities and collaborations to increase oral health education in the community.
Other – 10%
Attend all staff meetings and 1:1 meetings.
Participate in SVHC outreach and networking efforts as directed by the Assistant Director or Executive Director.
Other duties as assigned by the Program Manager, Assistant Director, or Executive Director
Qualifications
Required
Bachelor's degree in public health, nutrition, health education, community health, education, human services, nonprofit management, or a related field or equivalent combination of education and relevant experience.
Experience working with community organizations, schools, health organizations, nonprofit organizations, or other community-based partners.
Strong organizational and project coordination skills.
Excellent written and verbal communication skills.
Ability to build positive relationships with diverse partners and community stakeholders.
Ability to work independently, manage multiple priorities, and meet deadlines.
Proficiency with common technology tools including Microsoft Office or Google Workspace.
Preferred
Experience with community health, nutrition, food access, food systems, or health promotion.
Experience implementing policy, systems, and environmental approaches.
Experience working with coalitions or cross-sector community partnerships, early care and education or school settings.
Experience providing technical assistance, training, or professional development.
Experience with grant-funded projects and performance measurement.
Experience developing communication materials, social media content, newsletters, or community outreach campaigns.
Familiarity with health equity and social determinants of health.
Join Our Team!
If you're looking to make a meaningful impact in your community while working in a dynamic and supportive environment, we encourage you to apply. At SVHC, we value creativity, collaboration, and a strong commitment to public health. To apply, email a cover letter and resume to Carol Costell Corbin, SVHC Assistant Director at carol@sevenvalleyshealth.org.
