2-1-1 Cortland - Seven Valleys Health Coalition - Cortland County

 

Cortland County

Post-Trauma Response Team 

 

WHAT IS THE CORTLAND COUNTY POST-TRAUMA RESPONSE TEAM (PTRT)?

 

If given accurate information and strategies for coping, most individuals that have experienced a recent traumatic loss or other impactful event are able to resume their normal activities and routines after a short while. Sometimes people need additional support and information in order to return to those normal routines and emotions. We are a group of volunteer team members available to provide these supportive services at no cost to agencies, businesses and/or informal groups who have experienced a recent suicide, sudden traumatic loss or other traumatic incident. Team members have received training in healthy processing, Mental Health First Aid and/or have other related skills.

 

WHAT DOES THE POST-TRAUMA RESPONSE TEAM DO?

 

  • Provide on call services to schedule a response seven days a week, 365 days a year

  • We recommend a response occur within 24 – 72 hours of the incident

  • Typically the team can mobilize a response within 24 hours of contact with the team's on-call team leader 

  • Lead a group discussion to help individuals process the trauma

  • Provide follow up such as referrals to community services including one on one counseling if indicated and information to take home for further education and processing

 

WHY CALL THE POST-TRAUMA RESPONSE TEAM?

 

  • Participating in a PTRT processing can assist those impacted by a sudden traumatic loss (by either suicide or other means) or event from becoming “stuck” and can promote individual and community healing

  • The PTRT process seeks to reduce the often overwhelming feelings of helplessness, confusion, heightened anxiety and other typical reactions associated with experiencing trauma

  • Any member of the community, agency representative, police jurisdiction, fire department, hospital, school, faith-based organization or other organization can call to invite a response by the team

 

WHAT HAPPENS WHEN I CALL THE TRAUMA RESPONSE TEAM?

 

  • Someone may answer the phone or you may need to leave a message with a call back number

  • The person answering the PTRT cell phone or returning the message you leave on the phone will be the team leader who is on call for that month which is why we request you call the PTRT cell phone rather than a specific person or agency if you are requesting a response

  • The team leader will ask you a series of questions to gain further understanding of your situation and be able to assist more fully

  • If the team leader determines a response would be appropriate they will work with you to find an appropriate location, date and time, then will reach out to other team members to see who is available to help respond

  • Typically at least three PTRT members will attend a response

  • Responses are processed in groups of individuals who are similar

    • Typical response groups could include a group of students, a group of coworkers, a group of friends, a group of parents

    • We try to avoid mixed response groups such as students and teachers together or parents and children together as reactions and openness can vary based on group membership similarities

  • More than one group debrief can be scheduled depending on the size and composition of the individuals requesting services

  • The team can also provide information and referral regardless of whether or not you decide to schedule a debrief

  • Occasionally community institutions such as schools that experience a sudden and traumatic loss have requested the Post-Trauma Response Team’s assistance with mental health triage – generally the PTRT does not provide this service directly but will refer to qualified clinicians and/or mental health provider organizations represented on the team who are sometimes willing to provide this service on a case by case basis

 

WHAT THE POST-TRAUMA RESPONSE TEAM IS NOT:

 

  • This is not one on one or group mental health or grief counseling

  • This is not Mobile Crisis – we do not respond 24/7 and we do not respond to calls immediately (hyperlink to the Mobile Crisis Team page)

 

WHAT IS THE MAKE UP OF THE POST-TRAUMA RESPONSE TEAM?

 

  • The team is usually organized into six or more sub-teams which rotate on call months

  • Each sub-team is on call at least twice, sometimes three times a year

  • Each team has a team leader who carries the PTRT on call cell phone for the month to coordinate activations

  • Team members come from all backgrounds. While we do have some professional mental health counselors volunteering on our team we also have teachers and other school staff, first responders, faith leaders, and other interested community members

  • Team members are all community volunteers or volunteer as part of work hours with permission of their employer as a community service

 

For more general information on the services of the Post-Trauma Response Team, including how to become a volunteer or to make a donation to the team, 8am - 4pm, M-F, contact:

​Patricia Schaap

SPOA Coordinator and Director of Youth Development Services

607-428-5473

pschaap@cortland-co.org

For On-Call Team Leader/ urgent or after hours requests:

607-345-1819 

 

 

The Cortland County Post-Trauma Response Team (PTRT) is a group of volunteer team members

providing informal postvention supportive services at no cost to the community.

THANK YOU  to all of our PTRT volunteers

and to Seven Valleys Health Coalition for hosting the PTRT on their website.

 

 

 

WHAT OTHER RESOURCES ARE AVAILABLE?

 

 

 

 

 

Examples of Cortland County Team Activations

(2014 - 2019)

  • Local Schools: Multiple responses to deaths including motor vehicle accidents, suicide, murder, etc. (retired teacher, coach, current student, recently graduated student)

 

  • Ambulance Services, Fire Departments, 911 Call Center and Hospital: Motor Vehicle Accidents and Traumatic Deaths Witnessed

 

  • Local Businesses: traumatic work injury, hostage situation, death of an employee, death of a coworker’s child

For team leaders to access scripts, handouts, schedules and other essential information.  

 

Forgot  your password?

Email us!

 
SVHC is proud to be a United Way agency

Contact us

 

10 Kennedy Parkway

Cortland, NY 13045    

 

ofc: (607) 756-4198           

fax: (607) 344-0048

Email us.

 

 

 

 

SVHC is proud to be a United Way Agency

2-1-1 Cortland - Seven Valleys Health Coalition - Cortland County