Current Openings

Transportation Project Coordinator

  • Location: on-site in Cortland office with some hybrid work available

  • Position Title: Transportation Project Coordinator

  • Reports To: SVHC Assistant Director Employment Type:

  • Full-time (40 hours/week) Compensation: $19.50 - $21 per hour

  • Benefits: Flexible Paid Time Off (PTO), health and dental insurance

Position Overview

Seven Valleys Health Coalition (SVHC) is seeking a detail-oriented and collaborative Transportation Project Coordinator to join our team. This full-time position will support SVHC’s role in the regional social care networks as part of the 1115 Medicaid Waiver. This position's primary role will be delivering enhanced transportation services to eligible Medicaid Members. This position will serve Medicaid Members with an identified transportation social care need.

The Transportation Project Coordinator will provide enhanced transportation services, including public and private transportation coordination. Depending on eligibility and need, Members may be referred to Social Care Network programs or to other local, state, and federal programs. In addition to Medicaid screening and navigation, this position works with other social supports program staff to strategically plan and implement SVHC programs The ideal candidate will have some background in case management, customer service, or project management, experience working with individuals from diverse backgrounds, strong written and verbal communication skills, and be extremely organized.

Primary Responsibilities

Enhanced HRSN Service Coordination – 85%

  • Receive Medicaid Member referrals or direct inquiries, establishing connection and rapport with clients.

  • Gain an understanding of client needs and how to support them, depending on eligibility and services available.

  • Conduct social care screenings of Medicaid Members using a standardized screening tool.

  • Record results of the screening in the Social Care Network data platform.

  • Conduct eligibility assessments of Medicaid Members to determine if they qualify for additional services through the Social Care Network. Eligibility assessment may include gathering information from the Member, healthcare providers, or other sources.

  • Build relationships with community partners to ensure access to a wide range of transportation social services.

  • Develop the internal systems and workflow for transportation services.

  • Ensure transportation referrals are completed and documented for waiver requirements and guidelines. • Maintain detailed records of client interactions, documenting progress, and generating reports on service utilization.

  • Stay up to date with Medicaid related funding, 1115 waiver requirements, and other policy changes.

  • Maintain and adhere to all confidentiality requirements.

  • Complete all training requirements for the Unite Us platform and waiver compliance.

Other – 15%

  • Attend all staff and supervisor 1:1 meetings.

  • Participate in outreach and networking efforts as directed by Executive Director.

  • Other duties as assigned by the Executive Director.

Qualifications

  • Bachelor's degree in a related field preferred

  • Experience with case management or social care needs coordination preferred

  • Strong computer skills and proficiency in Microsoft Office and Google Suite

  • Excellent organizational and clerical experience

  • Effective communication skills, both written and verbal

  • Customer service experience with a focus on phone etiquette

  • Experience with data entry, filing, and calendar management

  • Bilingual candidates are encouraged to apply

Join Our Team

If you're looking to make a meaningful impact in your community while working in a dynamic and supportive environment, we encourage you to apply. At SVHC, we value creativity, collaboration, and a strong commitment to public health. To apply, please send a cover letter and resume to Anna Wells, SVHC Assistant Director – anna@sevenvalleyshealth.org

Administrative and Communications Coordinator

  • Location: On-site in Cortland, NY (Monday–Thursday), remote on Fridays

  • Employment Type: Full-time (40 hours/week)

  • Compensation: $19.50–$21.00 per hour

  • Benefits: Flexible Paid Time Off (PTO), Health and Dental Insurance

  • Reports To: SVHC Assistant Director

Position Overview

Seven Valleys Health Coalition (SVHC) is seeking a motivated and detail-oriented Administrative and Communications Coordinator to join our team. This full-time role is essential to supporting day-to-day operations and boosting our organization’s visibility through strategic communications and marketing.

We’re looking for someone creative, organized, and tech-savvy with experience in marketing and communications and comfort in nonprofit administration. Strong written and verbal communication skills, familiarity with social media and marketing platforms, and a passion for promoting community health initiatives are key.

This position consists of approximately:

  • 60% Administrative Support

  • 30% Communications and Outreach

  • 10% General Organizational Support

Key Responsibilities

Administrative Support (60%)

  • Maintain office supplies and inventory

  • Manage phone calls, visitors, messages, and general email inquiries

  • Oversee incoming/outgoing mail and manage accounts payable/receivable

  • Coordinate office schedules and maintain filing systems

  • Record incoming funds, process payments, prepare check requisitions

  • Maintain cash logs and credit card transaction records

  • Support SVHC’s website, newsletter, and Facebook page

Communications and Outreach (30%)

  • Manage SVHC’s digital platforms, including website, Cortland 211, and email listserv

  • Create engaging social media content

  • Collaborate on marketing/media materials to promote programs

  • Design promotional and public relations content

  • Coordinate outreach for awareness events (e.g., 211 Day, VITA, National Rural Health Day)

  • Provide media support to partner agencies

  • Publish a monthly newsletter

  • Maintain an archive of photos and graphics

  • Design the annual report showcasing organizational impact

General Duties (10%)

  • Attend staff meetings and check-ins

  • Participate in outreach and networking events

  • Complete additional tasks as assigned

Qualifications
• Bachelor’s degree in a related field required preferred
• Strong computer skills and proficiency in Microsoft Office and Google Suite
• Excellent organizational and clerical experience
• Effective communication skills, both written and verbal
• Customer service experience with a focus on phone etiquette
• Familiarity with social media management and marketing strategies
• Experience with data entry, filing, and calendar management
• Knowledge of financial and office management practices is a plus
• Bilingual candidates are encouraged to apply

Join Our Team

If you're looking to make a meaningful impact in your community while working in a dynamic and supportive environment, we’d love to hear from you. At SVHC, we value creativity, collaboration, and a strong commitment to public health.

To apply, please send your cover letter and resume to:
Anna Wells, SVHC Assistant Director anna@sevenvalleyshealth.org